Data Protection and GDPR Compliance Policy

Data Protection and GDPR Compliance Policy

1. Explicit Consent for Data Processing This policy operates under the principle of explicit consent for the processing of personal data. By choosing to use True Forex Funds Services, users inherently acknowledge and agree to the processing of their personal data in accordance with the terms outlined in this policy. It is understood that access to and use of our services is contingent upon such consent.

2. Data Processing Details We process personal data provided at registration, which includes but is not limited to names, contact information, and other personal details. This processing is essential to provide our services and effective communication.

3. Right to Withdraw Consent Users have the right to withdraw their consent to data processing at any time. Withdrawal requests can be made by contacting support@trueforexfunds.com.

4. Data Subject Rights Information In compliance with the GDPR, users have rights concerning their personal data, including access, correction, deletion, and the right to object to its processing. Requests regarding these rights can be directed to support@trueforexfunds.com.

5. Data Protection Officer Contact For inquiries related to data protection or privacy, users are encouraged to contact our Data Protection Officer or designated team at support@trueforexfunds.com.

6. Data Retention Policy Personal data is retained only as long as necessary for the purposes for which it was collected, or as required by law, in accordance with GDPR guidelines.

7. Third-Party Data Sharing and Cross-Border Data Transfers We collaborate with partners within the True Forex Funds Ecosystem, including those in the United Arab Emirates and the Commonwealth of Dominica. Data may also be transferred to other regions and jurisdictions to enhance our services, with all activities complying with GDPR standards. Appropriate safeguards are in place to protect personal information.

8. Introduction of SalesForceCRM To manage interactions more efficiently, personal data is integrated into SalesforceCRM under strict data protection protocols. This integration aims to improve service quality and efficiency.

9. Privacy Policy Our detailed data handling practices are available in our Privacy Policy, accessible at https://trueforexfunds.com/privacy-policy/

10. Complaint Procedure 

Users served by the Hungarian entity of the True Forex Ecosystem can lodge a complaint regarding data processing with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH).

Address: H-1125 Budapest, Szilágyi Erzsébet fasor 22/C, Hungary

Users served by the UAE entity of the True Forex Ecosystem can lodge a complaint with the UAE Data Office, established under Federal Decree-Law No. 44/2021. 

This policy reflects our commitment to maintaining high standards in data protection and compliance with GDPR. We value your trust and are dedicated to ensuring the security and confidentiality of your data.

True Forex Funds Compliance Team